My 5241 10 KW generator had a major alternator failure during Sandy. LIEP, the original installer in 2008, was swamped with repair orders so it took a while, but they kept me informed and scheduled me for repair as soon as possible. They did an absolutely superb job in getting it back online. I couldn't have asked for anything more. They are No. 1 in my book. Incidentally, the generator was past warranty, yet because the failure occurred after a total of only 80 hours run time, Generac stood by their product and supplied the alternator at no cost for parts and labor. The company is to be commended for this act of good will.
Generator Service Review by -Jakes, Huntington, NY
Couldn't have asked for a better experience!
This company was highly recommended by a friend who had used them for the installation of his standby generator. I was very pleased when someone from the company came to my house and spoke to me about the whole setup. The men who did the work were so professional, polite and clean that it was a pleasure having them in my house.
Home generator Review by -Happy Customer, Roslyn, NY
Overall experience was excellent, could not ask for more
Installers were very professional and on time. No damage was done to the surrounding landscaping during the installation. There were no extra unexpected costs.
Industrial Generator Review by -Geo, Mt. Sinai, NY
I was recommended to this dealer by a family member. They could not have more accurate in describing the wonderful service and attention I received from Long Island Emergency Power. They obtained all necessary paperwork and permits, their staff is pleasant to deal with and the crew that did the actual install was outstanding. They were professional, neat and explained the entire process to me. I would highly recommend Long Island Emergency Power
Generac Home Generator Review by -Jeffrey, Hauppauge, NY
Great Experience - Would Highly Recommend
So happy I found LIEP! They were able to take care of everything I needed and answered every question. The took care of all the permits and I love the fact that I am sure that everything was done the right way. I had no worries and the crew was fantastic. Once they were done there was no evidence they were even there! One of the selling factors for me was that they have been doing standby generators alone for more than a decade and they have a full generator service department to back up anything else I need for my generator. One stop shop, great people, great company ... highly recommended
Industrial Generator Review by -JLM, Brookville, NY
First Class Generator Dealer/Contractor
Just experienced what it means to deal with a premiere contractor. Not only was the job done neatly, timely and professionally, but the personal attention received during our start-up and testing directly from the owner assured us that we made the right decision in hiring LIEP!
Standby Generator Review by -Cathy, Fort Salonga, NY
We were very fortunate to find Long Island Emergency Power. They were fabulous.
Home Generator Review by -Luv Power, Pt. Washington North
Attentive, Professional & Pristine.
Long Island Emergency Power has been my generator company for 6 years. LIEP took over from a flawed electrician who installed my 30kw Generac, improving my entire set-up outside and inside my home. Their work is timely and perfect, the whole team, Mike, Jason, Joann, Tony, etc. are incredibly caring, attentive, professional, pristine in their work effort and result. In a world where courteous, responsive and honest successful effort is hard to find, it is 100% of what you will experience at LIEP, as I have continuously found. I thank them for the power protection and frankly friendship, these are good people that I recommend completely!
Standby Generator & Service Review by - Scott S, Oyster Bay, NY
You need not look anywhere else.
Highly professional, courteous and knowledgeable. They drew up the plans, gave me an estimate, got the permits and did everything as promised. When they completed the job, you would never even know they had been there, even though the generator installation took 4 days (in the snow).
Home Generator Review by -R.M., Great Neck, NY
Happy with LIEP
After a hurricane in which I lost power for five days I decided to have a standby generator put in. I hired Mike and Long Island Emergency Power to set up a whole home generator system. Mike was responsive to every concern I had and answered my phone calls with an immediacy that I have rarely before encountered. I was very pleased when Mike offered to bring to my house and set up a temporary generator in the event of heavy rains before my generator installation date. I was especially impressed because Mike’s business is located at least 45 minutes from my home. The crew that installed the standby generator demonstrated proficiency in each phase of the job. They explained everything I needed to know with patience and expertise. All of the work began on the scheduled date and was completed on time. I, therefore, without reservation, recommend Mike and Long Island Emergency Power to anyone who has standby generator needs.
Standby Generator Review by -Little Alice, North Woodmere, NY
I'm a Happy New Customer
I called Long Island Emergency Power on the recommendation of a respected friend. Mike and his crew were everything I was told they would be. Mike patiently explained how the systems worked and helped us with our options. We chose to purchase a 36kW Generac unit and they made the process easy. His entire team was friendly, professional and respectful of our home and property. I have every reason to believe that LIEP will strive to maintain our equipment and relationship into the future.
Standby Generator & Generator Service Review -David, Brookville, NY
Great Dealer In All Respects
LIEP was a pleasure to do business with. Our 20KW unit was installed professionally. The associated electrical work was all done very professionally. The job was completed in a reasonable period of time, and I have recommended a few of my friends who also are using them. I rate this business most highly.
Home Generator Review by -Water Doc, Port Washington, NY
Great Product, Great Generator Installation
Mike and his crew at L.I. Emergency Power installed a standby home generator and took care of everything from applications and permits to follow up generator service. I have recommended them to friends and family.
Generator Service Review by -Brian, Muttontown, NY
Easy - Best
Mike and his crew from LIEP were great. They are professional and made my generator installation a simple event.I highly recommend them and Generac!
Generac Home Generator Review by -Jamie, Quogue, NY
Long time installation and generator service customer. They are a pleasure to work with. They handled the coordination of my project with skill and expediency. For the last few years, the service has always timely and I never have never had to worry about my unit.
Generator Service Review by -F.V., Oyster Bay, NY
A Pleasure to Deal With
Very responsive, professional and customer oriented!!
Standby Generator Review by -MB_GN, Great Neck, NY
An Excellent Recommendation I am thankful I found them. I was looking for a company that would specialize in generators and installation specifically to minimize any complications. Since then they have also taken care of a few other electrical jobs around the home and office. I found Long Island Emergency Power to be a very knowledgeable firm right from the estimate. The price they offered was very fair and they did a great job. The gentlemen that came to the house kept themselves clean and polite. This is a very professional company worth recommending.
Standby Generator Review by -"A", Huntington Station, NY
Never in my life did I think I would need a generator, but as it turns out we needed it for medical purposes in order to keep a family member's heart pumping. The generator installation was quick although it looked like a mess at first the clean up showed no signs that work had been done. The owner was on site and the workers were terrific. The entire company was very respectful and showed great understanding to the situation. When there were papers that needed to be signed often times they would come to my house or to the hospital. You really cannot expect anything better than that. The standby generator looks great and most importantly goes on when it has to, especially since the power in our area seems to go out consistently. Long Island Emergency Power is extremely nice and I cannot recommend them highly enough. If I ever needed this service again I would call them and would have no problem passing their name along.
Standby Generator Review by -Patty, Plainview, NY
Very Dependable with Detailed Work!
We had our standby generator installed about a year ago. Mike came to us the weekend before installation and laid out a detailed plan of execution for the generator installation. Never before have we had a contractor do this for us and then actually carry out those plans in a timely fashion. The satndby generator worked beautifully through our one week outage in August. We had some questions as this was our first extended usage of the generator and they were in on a Sunday to answer questions. The electrician assigned to us was awesome and meticulous. In fact, the whole crew was very respectful and neat. I highly recommend this crew for anyone's generator needs.
Generac Home Generator Review by -Sneezydoc, Roslyn Heights, NY
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